Questions About Order
Once shipped you will receive an automated email via PAYPAL that your order shipping label has been created. You can also log into your paypal account and check the purchase for the tracking number. We do not send tracking number from our email or from our online store. All orders are shipped FOB Origin, we DO NOT accept responsibility or liability for any stolen package, USPS and UPS DO NOT insure against package theft. If you ware concerned about the security of your shipment you may contact USPS/UPS with your tracking number and ask to "hold at USPS/UPS facility" for pick up. Packages are insured against loss or damage during shipping, if you received a damaged part or it was lost in the mail please email us. We will assist you in filing a claim with USPS or UPS for resolution.
Due to the nature of our business we are not always able to ship orders same day. Many of our items are custom made and some are made to order.
FXDXT fairings take approx 7-10 working days M-F from date of order.
FXRT Fairings take approx 10-15 working days M-F from date of order.
Painted fairings/lowers/bags/etc. take approx 10-15 working days.
Brackets/Handguards/Windshield and all other products are shipped as quickly as possible but can take up to 5 days to ship.
We are bikers too! We do take time off to go to events, rallies, and ride. There may be some days or weeks when we are not able to fulfill orders. We will let you know if we anticipate a delay in your order for any reason. We also do our best to update our website should there be any laps in availability of a product.
For assistance with installation please email: [email protected] and we will do our best to assist you with your install.